Click Lock Vinyl Planks are a great solution for all types of flooring requirements.
Very easy installation over almost any surface without underlay or glue.
Our Click Lock is a Unilin based click system, which is world renowned for its strength and versatility without vulnerability to laying conditions. The strength of components and compositions of this product allows it to tolerate minimal floor fluctuations in uneven floor levels.
Our Click Lock technology is dimensionally stable which means you can lay the planks down to the edge of the wall/fixture with minimal gaps and may not need the use of edging/scotias.
100% water resistant making it an ideal solution for all living spaces and wet areas.
Our Click Lock is backed with a 30 year Domestic Wear Warranty and a 15 Year Commercial Wear Warranty.
Click Lock is truly a smart flooring solution for your requirements.
Click Lock Plank Installation Guide
Please note: This is only a guide and we always recommend that you use professional installers for our products as incorrect installation or preparation of the subfloor would void warranty. Installation should be in accordance with Australian Standards – AS 1884 – 2012 Floor Coverings – Resilient Sheet and Tiles – Installation Practices.
Basic Tools Required for the Installation:
Stanley Knife, Tape Measure, Straight Edge, Square & String/chalk Line.
Installation steps to Click Lock planks:
- Take all the planks out of the box and stack them in piles of about 5 boxes high and allow them to acclimatize and level out for 24 hours prior to laying them between a recommended controlled temperature of 18°C– 28°C (Do not attempt installation in severe conditions if it’s less than 10°C or more than 35°C). Ensure the surface in which you lay them on is level/straight.
- Make sure you thoroughly clean your floor from all contaminates, (Sweeping, vacuuming & damp mopping may be required).
- Repair any damaged areas, holes, gaps and indentations by using a compound or anything recommended by your specialist. The floor will need to be level throughout the area that will be covered with the Click Lock Vinyl Planks.
- Plan out the direction the planks will be laid as well as the starting point and think about how you will stagger the planks and what lengths you will be using. Please note:Do not use a piece shorter than 6 inches for the staggering of the planks.
- Begin by removing existing molding/skirting or undercut the jambs so planks can slide underneath for a clean finish. Alternatively, you can put them up against the molding/skirting leaving minimal gaps of up to 5mm – 10mm if required. Subflooring that consists of timber may require this due to influx of heat and movement under the floor. If the floor will be in direct sunlight for periods of time it may be ideal to leave these gaps between the wall and the floor as surface temperature from the sun could exceed the planks expansion resistance.
- To ensure your wall is straight, use a string line/chalk line from one end of the wall to the other to ensure your planks begin straight when they are being laid. It is recommended to start laying the first row from the left corner of your wall; however, you can begin laying at another point if you are required to. Make sure to measure the total width between the walls divided by the width of the plank to ensure the last piece is reasonable in size when laying it down.
- Lay the first row with the short end tongue side facing towards the wall, if you begin from the corner of the wall don’t forget to leave any gaps between the floor and the wall if required.
- Interlock short ends by inserting the tongue side into the groove edge at an approximate angle of 20°. The planks should have a near seamless appearance and are not easily pulled apart when clicked in correctly.
- Ensure your first row is straight before commencing with the second row, as this is vital to sustain a straight line in successive rows. To cut the planks use a straight edge or a plank and place it on the marked area where the cut needs to be made keeping the front image facing upright then score the plank with your Stanley knife and snap it down on a hard edge.
- Begin laying the second row inserting the tongue side into the groove edge of the first row at an approximate 20° angle making sure the cut ends face the wall. At this point you need to use different size pieces to begin staggering the floor to create a random appearance, you can potentially use the last cut piece from your first row as the first piece for your second row. Keep in mind the piece you are using is not to be less than 6 inches as all the joins in the floor need to be apart by a minimum of that distance.
- Continue installing the remaining rows following the same instructions above and keeping note of all the requirements. Once all the flooring is laid you can then install the removed molding/ skirting or if you have undercut the jambs or laid the planks up against the molding/skirting you can cork/silicone/gap fill the gaps around the parameter for a clean finish.
- Sweep or vacuum regularly to remove dust and dirt from the floor and avoid stains by cleaning any liquid and food products off the floor promptly.
- Mop the floor using a neutral detergent cleaner or simply just warm to hot water and squeeze excess water prior to mopping.
- Protect your floor from direct sunlight with curtains/blinds or any type of blockers to prevent colour fading for long life, as our warranty will not cover this.
- You can use a Polish or Sealer for your floor using a Vinyl/PVC recommended solution, however, be aware this can make the floor slippery.
- Ensure all furniture and heavy appliances on the floor have soft felt pads to avoid scratching and damaging the floor, as warranty will not cover this.
Care & Maintenance
Care & Maintenance
Luxury Vinyl Planks and other Vinyl Products are ideal for all areas in the home and most commercial environments.
Our collection ensures optimum style and premium quality that will provide many years of valuable performance.
In addition our products are designed for low maintenance, they are treated with a PUR coating on the surface that helps to defend against scuffing and scratching, it also means the floor does not need to be sealed after installation
We have done the hard work in the beginning to provide you a product that requires low maintenance but like everything it will still require some love and tender care.
Below are important but basic instructions on how to keep your floor looking new for years to come:
Cleaning After Installation:
- Gently remove all loose debris from the floor using a vacuum or a soft bristled broom/brush.
- If any adhesive is used and is visible on the surface remove immediately.
- Damp mop the floor with warm water or a pH neutral detergent.
- Vacuum, sweep or damp mop your floor to remove all dust and loose debris.
- When mopping just use warm water however if a deeper clean is necessary for stubborn dirt and marks you can use soapy warm water or a pH neutral detergent.
- Ensure all spills are quickly cleaned up, this will prevent stains.
- Ensure all furniture is fitted with felt pads on the base or feet of the object and never drag furniture across the floor; this will help prevent scratching and scuffing.
- Keep your floor away from direct sunlight by closing your shades or blinds to prevent discolouration from the sun, as warranty does not cover this.
- “Wear Through” is defined, as the removal of the surface wear layer to the degree in which no colour and pattern is apparent.
- “Commercial” is defined as one in which business is conducted.
- “Residential” is defined as a private domestic residence.
- Glue Down – 30 Year Residential & 15 Year Commercial Wear Warranty
- Click Lock – 30 Year Residential & 15 Year Commercial Wear Warranty
- Loose Lay – 30 Year Residential & 15 Year Commercial Wear Warranty
The following is a list of conditions that have to be met for any Warranty Claims.
- Product Warranty applies from the date of purchase only to the original purchaser and they must provide their full proof of purchase.
- The product has been installed in accordance with the AS/NZS 1884 – 2012 Floor Coverings Act – Resilient sheet & tile – installations practices including the product installation Guide.
- The Subfloor meets the building standard under AS/NZS 1884 current at the time of installation and the appropriate adhesives were used that were recommended for the application.
- The product used has been installed in the correct room or rooms specified by the supplier.
- More than 5% of defect has to be apparent on the overall product.
- The flooring has been maintained in accordance with the Maintenance Guide.
The following is a list of exclusions that will not be covered under the Product Warranty.
- Damage caused due to improper use or improper maintenance specified by Unideco
- Defects caused by incorrect installation and/ or incorrect subfloor preparation, including insufficient attention to the subfloor dampness.
- Damage caused by stains, excessive heat, cuts, scratches and/or other abuses that the floor may be subjected to during usage not determined as fair wear and tear.
- Damage caused by indentation and abrasion, eg: unprotected castor wheels, furniture legs and all footwear.
- Any claim resulting from a manufacturing defect, which is not notified to the company prior to installation.
- Any issues that arise from expansion and contraction of product due to extreme temperatures.
- Any accidental damage such as fire or flood.
- All installation & labour costs including the removal of the defected product.
- Fading and Discolouration.
- All Claims must be submitted to the retailer from which the flooring was purchased. If the retailer is no longer trading then you may submit your claim directly through the supplier office in writing.
- All claims must be made as soon as they are apparent.
- Your retailer must provide the supplier with all the specific documents relevant to your job including your proof of purchase, product details, installation and subfloor information including the installer’s details, samples of the defected product with full photographs and a report of the defect including any areas related to the issue.
- Once the claim has been submitted it will be referred on to the Warranty Team who will then investigate your case. At this point in time if more information is required to make the correct assessment they will get in touch with the relevant retailer. If the claim has been accepted we will advise your retailer to make arrangements to provide the same or similar replacement of the original product.
Delivery Costs and Timeframes
- Free delivery for orders over 50m2 applies to delivery locations with 50km of a depot in conjunction with order quantity over 50m2,
- Delivery of the products will be affected in the manner described on this website. i.e. Items purchased online will (subject to availability) be dispatched by freight the as soon as practicable after receiving payment for your order (and usually within one (1) business days.
- The purchaser or a legal representative of the purchaser must be on-site to receive the delivery and sign for the goods on the specified date of delivery. If no-one is present on-site to receive the order, goods will not be left unattended and an additional delivery fee will be charged for next attempt of delivery.
- You acknowledge and agree that any person at the delivery address who receives and signs for the delivery is authorised by you.
- The delivery driver will only drop goods within 5m of where the delivery vehicle can safely park for the delivery. Goods will not be carried by hand by the drivers up pathways, stairs or undriveable driveways.
- You or a representative will need to be at the delivery location to help unload.
- If alternative delivery or unloading arrangements are made by you or your representative without our knowledge and/or consent, you will be liable for additional costs incurred.
- We must have a street address for any order submitted. We can’t ship to PO Boxes.
- Risk of loss or damage to the goods passes to you upon delivery.
- Any damaged material must be reported immediately by email or phone to Unideco and photos provided by email within 24hrs to make a claim.
- The customer must take measure to ensure goods are protected from the elements such as rain or flooding and are solely responsible for the goods immediately after delivery has been made.
- We undertake to comply with the terms of our Delivery Policy in relation to ensuring delivery in a timely matter.
- You acknowledge that we are not liable for any losses or damages suffered directly or indirectly by you as a consequence of any delay in dispatch or delivery.
- Only Samples can be delivered without a signature if the purchaser has granted an “Authority to Leave” without signature at the time of checkout. If you grant “Authority to Leave”, you agree that Unideco does not bear any responsibility or liability to you for any consignments that are lost or stolen after our carriers have recorded the parcel as “successfully delivered”.
- Delivery time frame: 3-5 Business days for Metro, 7-10 Business days for Regional areas.
- For Victorian deliveries, we deliver Monday to Friday via freight or courier depending on the delivery location. Once payment for your order is received we or a representative from our freight company will contact you 24hrs prior to delivery to arrange a delivery time.
- For interstate orders, a Freight Company will be used. They will call 24hrs prior to delivery to arrange a delivery time. Unfortunately, we will not be able to guarantee an exact date or time of delivery.
- There may be circumstances out of our control that could delay shipping or delivery. We accept your order on the basis that we cannot be responsible for delays including, but not limited to, delays out of our control. If there are any unexpected delays, we will advise you as soon as we are aware and keep you updated with the status of your order.
- Freight and delivery charges will be notified to you at the time your order is placed, if applicable. These charges may depend on your location, size, weight and quantity of product(s) ordered. Orders for multiple products may be split across multiple deliveries depending on where it was shipped from.
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